Technical Support Engineer

Responsibilities

• Install, troubleshoot and configure of PC, Notebooks, Printers, Scanners hardware components.
• Install, troubleshoot and configure of Microsoft Window Operating system and Microsoft applications in the Desktop and Notebook.
• Install and troubleshoot Mcafee anti-virus software, patches and hot-fixes for MS or other applications.
• Installation and troubleshoot of Client Access, Banking in-house applications etc.
• Create and setup new image, support CA deployment and McAfee agents.
• Liaise with vendor’s engineer for system hardware and software set-up.
• Assist in desktops, printers and LAN infrastructure inventory reporting.
• Assist in desktops, printers and LAN infrastructure related projects.

Requirements

• Candidate must possess at least a Diploma or Bachelor’s Degree in Computer Science/Information Technology or equivalent.
• At least 1-2 years of relevant working experience.
• Effective communication and interpersonal skill; Good in spoken and written English; ability to communicate in Mandarin/Cantonese is an added advantage.
• Able to work extra hour after standard working hour, as and when required on occasions.
• Strong analytical and proactive attitude.
• Strong dedication to excellent delivery and customer service.
• Team player and self-starter with ability to multi-task in a high-pressure, fast-paced, fast growth environment.
• Possess own transport and willing to travel within Klang Valley.
• 1 year contract position.