Associate Technical Engineer – IT Fresh Graduate
Responsibilities
- Carry out project roll-out, installation and ensuring successful implementation of projects within schedule
- Focus on key customer’s IT infrastructure for further enhancement
- Perform onsite support, troubleshooting and resolution
- Perform preventive maintenance
- Provide after office hours offsite standby (rotation basis) if deemed fit
- Ensure SLAs are met, and customer satisfaction achieved
- Obtain job related Industry Certification(s) for principal partnership requirement
Requirements
- Candidate must possess at least a Diploma or Bachelor’s Degree in Computer Science/Information Technology or Engineering (Computer/Telecommunication) or equivalent
- Possess good interpersonal skills with a customer service mindset
- Good knowledge in IT troubleshooting and root cause analysis
- Fluent in English and possess good written and verbal communication skills. (Mandarin will be an added advantage)
- Flexible and able to adjust to the fast-paced IT environment and user requirements
- Ability to work independently with minimum supervision
- Applicant must be willing to travel and possess own transport.
- Applicant should be Malaysian citizens
Location: