Technical Engineer – Microsoft

Location(s) : Petaling Jaya, Selangor

Responsibilities

Planning, setup and configure, and implement/deploy/migrate on AD/ Exchange/ O365/ SCCM and other Microsoft Enterprise applications at client premises.
Verify technical consistency between project contract scope of work and client IT environment and needs.
Works closely with clients/vendors to resolve open issues, monitor schedules, and evaluate the level of technical support required and delivered by vendors.
Perform audit of client environments for difference between current environment configuration and what configuration to be.
Integration of third-party archive systems with Exchange.
Provide technical guidance to client IT managers, Project Managers.
Perform quality control testing and verification steps throughout project as needed
Provides support, guidance, and training regarding the capabilities and usage of equipment or technology being evaluated or installed.
Interacts with clients and internal engineering groups to create and/or review requirements, functional specifications, and detailed designs.
Carry out project roll-out, installation and ensuring successful implementation of projects within schedule.
Provide project and maintenance support services for Workplace Tower. Subject to Microsoft Business Primarily on Microsoft, Citrix &VMware Workspace one related solution.
Any ad hoc task assigns as and when by Management.

Education and Experience

Bachelor’s Degree in Computer Science/Engineering or minimum 2 years’ experience in a hands-on technical role experience in Microsoft Windows operating systems.
Possess valid Microsoft Certifications.
Knowledge on third party archive systems like Symantec Enterprise Vault, EAS, EMC Source One and Email Xtender etc., and how they integrate with Exchange.
Working knowledge of Exchange Web Services and MAPI protocols.
Good oral and written communication with high attention to detail.
Strong dedication to excellent delivery and customer service.
Team player and self-starter with ability to multi-task in a high-pressure, fast-paced, fast growth environment.
Aptitude to quickly grasp current software functionality and third-party products in order to extend that functionality to meet new and evolving requirements.