CTC Global Sdn Bhd

Position : System Engineer

Location(s) : Melaka

Responsibilities

  • Ensure successful implementation of projects within schedule.
  • Focus on key customer’s IT infrastructure for further enhancement.
  • Provide onsite post-sale support.
  • Ensure SLAs are met and customer satisfaction achieved.
  • Provide after office hours offsite standby (rotation basis) if deemed fit
  • Obtain job related Industry Certification(s) for principal partnership requirement.

Requirements

  • Bachelors Degree or Diploma in IT with a minimum of 2 years relevant experience in IT environment preferably with good knowledge of VMWare platform or Storage
  • Possess good interpersonal skills with a customer service mindset.
  • Fluent in English and possess good written and verbal communication skills.
  • Ability to work independently with minimum supervision.
  • Ability to configure and design infrastructure solution based on VMware/Microsoft/Storage solutions.
  • Good knowledge in IT troubleshooting and root cause analysis.
  • Available to be on 24/7 standby (weekly rotation basis) and able to work after office hours, weekends and on Public Holidays if situation demands.
  • Good working knowledge of Active Directory, DNS & DHCP, Windows operating systems configuration, troubleshooting & implementation.
  • Good working knowledge of networking, eg. TCP/IP and routing.
  • Knowledge of Backup solution (Symantec, Veeam or EMC Networker) and SAN Storage (EMC/NetApp) are added advantage
  • Technical skills requirement in any of the following areas :
  • MS Windows OS, Active Directory, DNS, DHCP, Hyper-V, SQL, SCCM, SCOM etc
  • VMware vSphere, vCenter, SRM, HA
  • HP or IBM Servers, Blade Servers, Storages
  • Preferred Minimum Certifications: MCITP, MCTS, MCSE, MCSA.
  • Any of the following Certification will be a plus: VMware VCP5, HP ATP, AIS, ASE, MASE and ITIL
  • Knowledge of Backup solution (Symantec, Veeam or EMC Networker) and SAN Storage (EMC/NetApp) are added advantage
  • Must possess own transport.