Senior Technical Engineer

Location(s) : Petaling Jaya

Responsibilities

  • To ensure successful implementation of projects within schedule.
  • To focus on key customer’s IT infrastructure for further enhancement.
  • To provide onsite post-sale support.
  • To ensure SLAs are met and achieved customer satisfaction.
  • To provide after office-hour offsite standby (rotation basis) if deemed fit
  • To obtain job related Industry Certification for principal partnership requirement.
  • To lead project.

Requirements

  • Bachelor Degree in any discipline or Diploma in IT with a minimum of 2 years relevant experience in IT environment preferably with good knowledge of VMWare platform or Storage
  • Possess interpersonal skills with a customer service mindset.
  • Fluent in English and possess good written and verbal communication skills.
  • Ability to work independently with minimum supervision.
  • Ability to configure and design infrastructure solution based on VMware/Microsoft/Storage solutions.
  • Good knowledge in IT troubleshooting and root cause analysis.
  • Available to be on 24/7 standby (weekly rotation basis) and able to work after office hours, weekends and on Public Holidays if situation demands.
  • Good working knowledge of Active Directory, DNS & DHCP, Windows operating systems configuration, troubleshooting & implementation.
  • Good working knowledge of networking, eg. TCP/IP and routing.
  • Technical skills requirement in any of the following areas :
  • MS Windows OS, Active Directory, DNS, DHCP, Hyper-V, SQL, SCCM, SCOM etc
  • VMware vSphere, vCenter, SRM.
  • HP or IBM Servers, Blade Servers, Storages & Hyperconverge.
  • Preferred Minimum Certifications: MCITP, MCTS, MCSE, MCSA.
  • Any of the following Certification will be a plus: VMware VCP5, VCP6, HP ATP, AIS, ASE, MASE and ITIL
  • Knowledge of Backup solution (Veritas, Veeam or Dell EMC Networker) and SAN Storage (HP/dell EMC/NetApp) are added advantage
  • Must possess own transport.
Allowed file types: pdf, doc, docx and less than 5MB.
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