Associate Technical Engineer - IT Fresh Graduate

Location(s) : Klang Valley, Penang, Melaka, Johor

Responsibilities

  • Carry out project roll-out, installation and ensuring successful implementation of projects within schedule
  • Focus on key customer’s IT infrastructure for further enhancement
  • Perform onsite support, troubleshooting and resolution
  • Perform preventive maintenance
  • Provide after office hours offsite standby (rotation basis) if deemed fit
  • Ensure SLAs are met, and customer satisfaction achieved
  • Obtain job related Industry Certification(s) for principal partnership requirement

Requirements

  • Candidate must possess at least a Diploma or Bachelor’s Degree in Computer Science/Information Technology or Engineering (Computer/Telecommunication) or equivalent
  • Possess good interpersonal skills with a customer service mindset
  • Good knowledge in IT troubleshooting and root cause analysis
  • Fluent in English and possess good written and verbal communication skills. (Mandarin will be an added advantage)
  • Flexible and able to adjust to the fast-paced IT environment and user requirements
  • Ability to work independently with minimum supervision
  • Applicant must be willing to travel and possess own transport.
  • Applicant should be Malaysian citizens
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